This is a quick reference guide to show you how to reset your Samsung DLP TV’s lamp hour meter or hour counter. Resetting the counter is a very simple proceedure.
Begin with the TV powered off.
Point your remote towards your TV.
Press:
Mute + 1 + 8 + 2 + Power.
Your TV set should now say “Loading Factory”.
Browse down to “Option” then press Enter (or the right cursor button).
NOTE: The Mute+1+8+2 buttons needs to be pressed down consecutively and fairly quickly. If your TV does not enter the service menu after using this combination, you can substitute MENU instead of MUTE. This seems to work for some sets. Also, the right cursor arrow also acts as the ENTER button, so try it if you’re having difficulty with the ENTER button.
To exit the service menu, hit press the EXIT button or just turn off your TV (remember not to turn on your TV immediately afterward!).
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Harvey Judd says:
February 8, 2008 at 4:57 pm
I have a samsung HLP5063w 50″ 3 years old i have twin boys that are 7yrs. old so the tv was on all the time. the bulb went in Jan.08 got a new one from DLPlampsource.com it lasted 28 days now i need to send it back to get another one. BS if you ask me.I was told after i bought the after market bulb to only PHILIPS bulbs in my tv ever heard of this? Help me please
Thanks HJ
melissa says:
February 9, 2008 at 1:39 pm
HJ, Just so you know, the OEM lamps by Philips are the best replacement parts for your television. The OSRAMS and other after markets aren’t as reliable. Discount-Merchant.com has some good prices for lamps. Looking at your TV’s model number, I can tell that you need an BP96-00826a. Those come in two sizes; the newer, better lamp E22h size bulb or the older, rounder E23 size bulb. From my experience, the newer is the better and should last about 8000 hours.
J. Bolus says:
February 9, 2008 at 7:21 pm
I have a Samsung HLN617 I purchased the set in July of 2004. It is about time to replace the bulb for the second time. My problem is with the s-video, regular composite video and cable hookups. When using these video hookups as the source I get black lines on the screen. The picture is great otherwise. The HD/DVI hookups do not have the lines. Any ideas what is the problem? Is it possible that some dirt or some dust could be causing this. Thanks
Dorothee says:
February 12, 2008 at 7:35 pm
I have a Samsung HLP5067wx just bought the Philips e22 lamp, had to wait another day for the adapter that was not included and replaced it but it only runs about 20 minutes with funky looking color then shuts tv off…. is this a lamp problem or do I now have a TV problem too? What’s a color wheel and how do you tell if it’s bad?
admin says:
February 13, 2008 at 5:59 pm
J. Bolus-
It sounds like your problem could either be the video board or the composite cable itself. You may need new composite inputs on the board.
Flo Bradley says:
February 13, 2008 at 6:07 pm
OK, I have 5145 hours on my lamp. Put in a new one. How do I get the counter back to 0?
annabelle says:
February 13, 2008 at 6:09 pm
Dorothee:
Check the color wheel. This part gives color to the picture from the DMD. If you hear any loud whirling or whizzing sounds, its probably the color wheel. Also look to see if the colors on the wheel have faded.
This is an example of how the color wheel looks:
http://forum.ecoustics.com/bbs/messages/2/403863.jpg
Steve says:
February 14, 2008 at 6:58 pm
I just replaced the dlp bulb on my Samsung HL-R5688W HDTV and now the lower right corner of the screen is 1/2 inch lower than the right. I went back into the service menu to see if there was a tilt function but all I found were Horizontal and Vertical adjustements. Anyone know how to fix this?
Ali Irani-Tehrani says:
February 14, 2008 at 10:07 pm
HJ,
Looks like Melissa is right on the ball. Since you have a BP96-00826A Enclosure, you want to make sure to replace your original Philips lamp with a Philips replacement lamp. There is a lot of literature on this that you can read on here or directly from Philips themselves. The main reasons why you want to stick with the Original Philips are:
1) Philips is the innovator of UHP Technology. Their lamps have more R&D in them than anything else on the market
2) You Samsung’s optics was engineered by Samsung and Philips engineers. The Philips e22 lamp (what you have inside your TV), was designed exclusively for the optics inside your set. Not to mention, the Philips e22 lamp is matched with the lamp driver, often referred to as the BALLAST. The lamp driver and lamp with hand in hand to provide the absolute picture. You do not want to subsitute a lower quality lamp or lower quality ballast in there! That’s just silly..
3) Philips lamps last longer. Their filaments are the most durable and long lasting in the industry. To ne honest, I’m not surprised you got a bunk lamp…it happens all the time with the aftermarket bulbs….get a Philips. Here’s a link if you’re lazy!
http://www.discount-merchant.com/Samsung-BP96-00826A-OEM-Replacement-DLP-LAMP-p/samsung-bp96-00826a-lamp.htm&Click=1466
Cheers!
Ali Irani-Tehrani says:
February 14, 2008 at 10:14 pm
Tom,
You really should be careful “blowing” compressed air INSIDE your TV Set…generally this is a bad idea because you’re really just smearing the dust and dirt all over the place. If you’re unlucky, you might be left with some dust particles on the screen or even inside the optics!
The general idea is to remove any dust that’s inside the TV with a suction tool (like your vacuum cleaner!) Some work better than others, but that’s the general idea.
What may have happened in your case– When you opened and closed the TV, you might have accidentlly placed the blue little sensor that’s on the back of your enclosure cover back in its correct position. If this blue sensor is not activated, your TV will not work. This problem seems to be about 5% of all Samsung issues. One way or another that sensor stops functioning and it needs adjustment.
Ali Irani-Tehrani says:
February 14, 2008 at 10:18 pm
John,
Always keep a SPARE!!! ALWAYS!! These TVs work in mysterious ways…and it’s not worth risking your mom (or gf), or buddies, or whoever…being disappointed because the TV does not work. Turn that sad moment into one that makes you look good. I’m sure it would have been nice if you could have just popped in a spare and within 5 minutes the game would be game on…so to say…
Everyone, buy TWO lamps!! I don’t know if the promotion is still good by the time you guys read this, but Discount-Merchant.com is offering free shipping with a two lamp purchase…you can’t go wrong with that!
http://www.Discount-Merchant.com/?Click=1466
Jeff says:
February 20, 2008 at 4:14 am
Just replaced lamp with genuine philips replacement for my Samsung HLR4266w and it works perfect,just like new! Ordered from discount-merchant and received in just a few days. Perfect cuz i missed my tv! Connected to enclosure with guide online to be certain i did it right and it was so easy….used gloves too. 10,484 hours on original bulb,not bad. Didnt order 2 cuz i hadnt used DM before but would get 2 if i did it over again! Great deal and quality hardware and service!Saved me about 2 hundred bucks too
Sandi says:
February 21, 2008 at 7:47 pm
HELP!!! My TV turns itself off then on then off then on etc.. when it does turn itself on there is no picture. at first we thought it was the bulb however then it will work fine for a day or few days (just enough for us to think the problem is over) then it starts again! It has been down now for 3 days with no luck at getting it back on (continually) and with a picture of any kind.
Emil says:
February 21, 2008 at 9:19 pm
Thanks for telling me how to clear my hours but what I need the code telling me how many hours i have on my current bulb.
Thanks
Emil
HJ says:
March 4, 2008 at 8:02 am
Sandi, i am having the same problem. 1st back in Feb. the bulb went, so i just bought one on line 165.00 all was well for 20 days then the tv would come on , stay on for 2min. then turn off with the lamp & timer and the stand by light. If anyone can help us please my twin boys are hurtin for the TV.
HJ says:
March 4, 2008 at 8:45 am
Just wanted to say thank you to whoever runs this site it has been a great help.Now with that said my tv still does not work. Does anyone know how to change a Balist or what it looks like.I have a samsung HLP5063w 50″i am the guy with the twin boys that cant afford the TV repair person.
Aron says:
March 4, 2008 at 11:47 am
Hi,
I just replaced my lamp after the screen went dark and would not come back on. I checked the total lamp hours and it was just 2,497. That seems very low. The dlp was purchased in 06 and is a Samsung HLS4676S. Does anyone know if this is a common problem?
Aron
Jared says:
March 4, 2008 at 4:11 pm
I have the same problem as Sandy. I have a Samsung HLS-5086WX/XAA. I checked the bulb hours and it was only around 3,400. My tv turns off sporadically. I am probably going to change the bulb but I’m wondering if this is what’s wrong? 3,400 hours doesn’t seem like very many. I have always had a slight problem with the picture and sound being in sync. Sometimes the picture comes faster than the sound and it requires a reset of the tv (turn on and off). Can someone give me advice please?
admin says:
March 4, 2008 at 4:53 pm
HJ,
Thanks for the compliments. We’ve been doing this for a long time and with the help of Annabelle, we’ve been getting more popular amongst the search engines, but the effort doesn’t stop there! Please help promote the site!
We have a ballast guide for a certain model of Samsung DLP TV, so you can look at it at http://guides.fixyourdlp.com/guides.php. Familiarize yourself with how its done before you try anything, and try and make sure it is the ballast before replacing it–asking a TV tech is certainly the best thing to do in your case!
Good luck!
admin says:
March 4, 2008 at 4:55 pm
Aron,
Lamps have a finicky lift expectancy. Most of the newer Sammys can get anywhere from 3000 to 8000 hours. While 2500 hours seems a bit low, it could have something to do with your television watching habits, or the lamp could have just gone out. Go to Discount-Merchant.com for a new lamp. They’re the best on the Internet (not just because they sponsor us, but because we believe they are the best choice for the average guy).
admin says:
March 4, 2008 at 4:57 pm
Jared,
Having two people post in the same day is highly suspect! The syncing of the audio may be caused by your cable box. Again, the lamp life depends on usage, though a bad ballast may be to blame. You’ll learn from reading the site that the most common parts to go out are the lamp, ballast, or color wheel.
Good luck!
Aron says:
March 4, 2008 at 9:33 pm
Thanks for the Info I had actually bought my lamp through Discount-merchant.com and thats how I came across your site. The info on here is great and hopefully I will get a few more hours out of this lamp.
Thanks
Aron
admin says:
March 5, 2008 at 10:32 am
Good luck Aron! Let us know how you fair with installing the new lamp!
Jared says:
March 5, 2008 at 11:24 am
Admin,
Thanks for your fast response. In your opinion, would a new bulb really stop my tv from turning on its own? I understand it could be the ballast or color wheel as well… is there any way that I can tell. My bulb has about 3500 hours on it.
Also, do you think the syncing of audio would be resolved with different HDMI cables? The picture is great so I’m confused as to why this is happening?
Thanks for your help!
FixYourDLP.com says:
March 5, 2008 at 3:45 pm
Jared,
The audio synch problem could definitely be HMDI issues…to confirm, I would try regular RCA video/audio cables, or even component cables. If the audio is ok, it might be an incompatibility issues (HDMI standards are finally becoming universal!).
RE: turning off on its own.
It definitely sounds like a lamp issue to my Jared. With only 3,400 hours, it is a bit premature, but… Great an original Philips replacement lamp from Discount-Merchant.com and see what happens.
FixYourDLP.com says:
March 5, 2008 at 3:48 pm
HJ,
While we don’t have the guide online (YET!) for your particular ballast, they are all pretty much the same. Here is a link to a similar ballast:
http://guides.fixyourdlp.com/samsung/bp47-00033a.php
Your ballast replacement might actually be a bit simpler than this guide so I wouldn’t be too alarmed!
Good luck!
FixYourDLP.com says:
March 5, 2008 at 3:52 pm
Sandi,
To me it sounds like a bulb…or if you just changed the bulb, did you change it with a generic one…cause those are the symptoms for a generic lamp replacement. Buy the original Philips from an authorized Philips lamp distributor…
Al says:
March 12, 2008 at 10:06 am
My Samsung HP-P5063W I replaced the lamp, no go lamp lights still flashing, Any suggestions? I really appreciate it!!
Eddie says:
March 12, 2008 at 3:22 pm
Al,
Close the back cover, make sure all the connections are connected.. did you replace just the bulb or the whole enclosure/housing? The common problems can be the ballast or lamp… try it again. If it’s the lamp, call the place you bought it from.
Ted says:
March 25, 2008 at 9:55 pm
I have a HLN56W7, just replace the buld from http://www.discount-merchant.com and it works great. However, I’m trying to see what the buld life was previously and want to reset it. When I use the Mute+1+8+2+Power, or Menu+1+8+2+Power the tv just turns on. Better than before, but any assistance would be appreciated. I have tried pushing the buttons very fast and just like I would change a channel pace.
Thank you http://www.discount-merchant.com!
Randy says:
March 25, 2008 at 10:10 pm
Ok Guys. I have tried over and over all the combinations and I can’t get into the service menu.
I have model number HL-R5688W with the Pedestal base.
http://www.hdtvmagazine.com/equipment/model-similar.php?a=B0002MLXAC&man=Samsung&model=HLP5685W
There is not much information in the searches on this set. I’m thinking I’m the only one that bought this model. LOL.
I just replaced the bulb and its working fine now but I would like to know what the bulb hours were on the old bulb.
Any info would be great.
Thanks
RA
Randy says:
March 25, 2008 at 10:13 pm
Sorry Wwrong link.
http://www.hdtvmagazine.com/equipment/model.php?man=Samsung&model=HLR5688W
wayne says:
March 28, 2008 at 4:22 pm
I got into the factory menu to clear hour meter after replacing bulb and now I cannot get out of the factory menu even tried unplugging set (HLN5065W) can’t change channels or inputs stays tuned to local channel with menu on left ????
tony says:
March 29, 2008 at 4:05 am
hi guys i have a hls5687 samsung and i have the problem that when i used it for several hours the screen starts to blink (the image)and the lamp to(on the back of the tv) the color wheel has been replaced but it still doing it what do i have to check??
Captian Dave says:
April 2, 2008 at 11:24 am
Have a HL-T4675S, just replaced the lamp, the standard mute/menu 1 8 2 power does not work on this set. Any suggestions for reset lamp hours or to even see how many on orignal lamp? set is only 7 months old, seems short for lamp replacement already.
Captain Dave
Alex says:
April 7, 2008 at 1:05 pm
The lamps should last a lot longer than that. Was it a floor model or something? Maybe you have an issue with your ballast.
Mark says:
April 8, 2008 at 6:31 am
Did most of you replace just the bulb or the entire housing as well. Seems that many of the companies selling it, sell the whole housing. I really don’t want to do that unless it is really necessary.
Gabriel says:
April 11, 2008 at 5:45 am
Have an HLS4676 that was turning itself off and the three LED lights in front would flash. Samsung technician came for service and replaced the “brains” of the TV and the lamp. Lamp had only 1100 hours. Problem is back again. The new lamp has 1200 hours. I have an extended warranty and the TV is going for repairs today. Anybodu else having this problem of TV shutting down and the lamp being ok or with low hours? Thank you. Great site.
lowell says:
April 12, 2008 at 7:08 am
hi guys. knew i would have to get a bulb soon so shopping led me here. the hl-p4663w/hl shuts off every now and then so i put a fan in the back blowing in on the lamp. big mistake. the intenal fan blows out so it overheated big time. pulled the lamp housing blew the fan, board and vents out put it back together works fine now. will order a lamp anyway mine has 11490. cool huh?
rob says:
April 13, 2008 at 10:28 am
I have a hls5086w. the standby/temp lite is on while the tv is off? Is this normal? how do i turn off? I have 3700 hrs on my original bulb, its finally going out .Is that about average hrs ?
FixYourDLP.com says:
April 14, 2008 at 5:17 pm
Rob, it always depends on your usage of the television. Those lamps can last for years. 3700 sounds kind of low, but not uncommon. The standby light means the television is ready to be powered on.
FixYourDLP.com says:
April 14, 2008 at 5:23 pm
Gabriel,
I haven’t heard of that problem before. Make sure you take FULL advantage of that extended warranty! Good luck!
Lowell,
11,900 hours?! Wow, that’s a lot!
Jake says:
May 8, 2008 at 12:13 pm
Please advise. I just replaced my lamp using discount merchant. TV worked great. In-fact I played Xbox for nearly two hours. Turned TV off, went to work next day, came home excited to play some video games. Tried turning the television on, immediatly I got the three indicator lights flashing indicating lamp replacment…? Does this sound like a ballast problem? I have looked every where for replacment ballast, and can’t find anything. Any idea what the cost associated with this part would be?
michelle says:
May 13, 2008 at 8:10 am
i have a HLR4667 that is acting odd.
my daughter accidentally pushed the power button on the front after the set had only been on about a minute.
the tv is powering off and on by itself with no picture. when i unplug and plug back in after several minutes, the set automatically powers on and the same instance occurs: on/off repeatedly by itself.
not every time, but sometimes, the 3 LED lights flash repeatedly, which according to the the manual i should replace the bulb.
i haven’t tried the above-mentioned code sequence on the remote because my tv won’t stay on because of the automatic on/off i just described.
any kind of fix before i spend a couple hundred dollars on a new lamp? your suggestions are greatly appreciated, thank you.
Lance says:
May 16, 2008 at 9:31 pm
Just replaced the lamp on my HLP 5063 WX, had almost 8,700 hours! It was still working, but my TV would shut off intermittently, so after reading through this website, I decided it was time to replace it.
The step by step instructions I found here were super helpful, it took a little longer than 15 minutes, but I’m just slow; if I can do this, anyone can!
By the way, I ordered from discount-merchant.com late on Tuesday night and received Friday afternoon, very impressive!
Chuck says:
May 17, 2008 at 12:34 am
I replaced the lamp and the TV still does not turn on. Replaced the lamp, plugged in the power cord, and no difference.
Chuck says:
May 17, 2008 at 12:42 am
How do you know if the new lamp is fine or not?
Ted says:
May 23, 2008 at 12:23 pm
I think I got really lucky on lamp hours. Mine read 18379.
This was the original bulb on an HLN 5065W from 2003. It’s been through 2 moves and no cleaning. Fan was replaced in first 6 months from squealing. I feel like the people who drive without an oil change for 5 years…. Replacement costs were right at $200 for the whole unit (not just bulb)
Ted
FixYourDLP.com says:
May 23, 2008 at 3:20 pm
Chuck, we helped to create a new guide that will help you troubleshoot if its the lamp or not. That’s always the biggest problem. Sometimes it isn’t the lamp and other components can go bad! A big indicator is if the lamp looks flawless, or you put in a brand new lamp and it still doesn’t work. Most people will blame the lamp, but it usually isn’t the lamp at all.
FixYourDLP.com says:
May 23, 2008 at 3:21 pm
Ted, that’s amazing. It’s rare to see lamps last over 6000 or 7000 hours. Some people are unlucky and their lamps only last 3000 hours.