This is a quick reference guide to show you how to reset your Samsung DLP TV’s lamp hour meter or hour counter. Resetting the counter is a very simple proceedure.
Begin with the TV powered off.
Point your remote towards your TV.
Press:
Mute + 1 + 8 + 2 + Power.
Your TV set should now say “Loading Factory”.
Browse down to “Option” then press Enter (or the right cursor button).
NOTE: The Mute+1+8+2 buttons needs to be pressed down consecutively and fairly quickly. If your TV does not enter the service menu after using this combination, you can substitute MENU instead of MUTE. This seems to work for some sets. Also, the right cursor arrow also acts as the ENTER button, so try it if you’re having difficulty with the ENTER button.
To exit the service menu, hit press the EXIT button or just turn off your TV (remember not to turn on your TV immediately afterward!).
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FixYourDLP.com says:
May 23, 2008 at 3:43 pm
Michelle, that doesn’t sound like a lamp issue. Maybe make sure there isn’t a button stuck or check to see if the lamp cover is secure before buying a new lamp or calling out a technician!
Lee says:
May 23, 2008 at 10:54 pm
I originally had an Osram lamp, but just replaced it with a Phillips lamp from DM. Should I change the lamp type in the service menu to Phillips?
FixYourDLP.com says:
May 24, 2008 at 11:02 am
Lee, which television did you purchase a lamp for? Philips works well in most newer televisions, but if you had a Mitsubishi or older Samsung with a BP96-0224A or BP96-0224B lamp code, you might want to stick with Osram!
Lee says:
May 24, 2008 at 10:05 pm
I have a Samsung HLR4667w. My lamp code was BP96-00823A(O)
FixYourDLP.com says:
May 27, 2008 at 12:26 pm
If it was for Samsung, I’d definitely go with Philips.
Troy says:
May 29, 2008 at 9:25 pm
I have tried resetting my lamp hours and neither with the tv powered on and/or off worked. any other solutions?
Miranda says:
June 1, 2008 at 2:06 pm
Hey. I have a hlp5063wx/xaa Samsung DLP. It has the BIG bulb and the tv is @4 yrs old. Is there a hours/counter on it? Where?
I thought i might need a bulb b/c the picture would blur and enlarge on the sides. It looks stretched.
I went in and was looking at picture. I changed it from panarama to wide and the pic ‘cleared’. What is the problem here?
Does this likely show a need for a new bulb or what else could be the problem? Thanks so much.
Nick says:
June 1, 2008 at 11:43 pm
reset or display your lamp counter for sp models . press dispaly then menu then mute then power to get into the service menu .. reset lamp was in options. then power off and do the same to get out of the service menu. the diplay button was my info button.
William says:
June 5, 2008 at 5:33 pm
Nick
I just replaced my old fading lamp on my Samsung DLP. The improved picture was great until I tried to reset the lamp timer. After I got through the menu into “other” I was trying to navigate to the lamp hour meter and inadvertently set of some other type of reset. The picture went out and won’t come back on. I still have sound, but no pic. When I turn the TV off I can tell there is some sort of light as the gray screen gets black, but when I turn it back on still no pic. Any ideas??
William says:
June 5, 2008 at 6:06 pm
Ok, I can stop sounding the alarm. Just as I was going to unplug the tv to take out the new lamp and put the old back in I had the idea to unplug the TV to “reset” it. I have to do this from time to time with my Direct TV DVRs. Anyway (much to my shock) it worked. Crystal clear picture back. So bright I have to adjust my picture mode to cinema to dim it a little.
Rick DeBay says:
June 6, 2008 at 5:31 pm
Just replaced the bulb on my HLP-5674W thanks to Discount-Merchant.com, hopefully this one will last another 10,236 hours.
We have the set on a correctly sized UPS, so during power outages (about a half dozen) the bulb fan can continue to run.
Peter North says:
June 17, 2008 at 11:07 am
8583 hours on my HL-R6164W just replaced it…
Kraphty says:
June 17, 2008 at 6:10 pm
Just a note I have a HL-S5687WX\XA and the Mute\Menu+1+8+2+power did work for me. I tried both but now I can’t remember which one worked. Anyway the service menu did not appear immediately it took a second or two. Lamp life was around 4700. The TV was bought Feb 2007 and it was manufactured Jan 31 2007 according to Samsungs product registration website.
Linda says:
June 20, 2008 at 8:30 am
I finally got the nerve to change the bulb on my HL-T4675S. Seems to have worked fine. In trying to reset the lamp counter, I scroll down to the lamp life but see no “reset” option. Do I select the “User Reset” option? Afraid of messing up other things.
Thanks for any suggestions.
jim says:
June 22, 2008 at 4:18 pm
i have a hln47wx. the original lamp lasted for year but I just replaced it this past april and now the new one (philips but not freom DM) seems to have gone out … several question – could I have something else wrong, or did I just get a bum bulb? anyone use the adapter they advertise? also my lamp enclosure had a tab at the top where the connectors are that I broke off puting the replace in … I don’t think I could have avoided it but I doubt it had anything to do with the sort bulb life … and thanks for the tip onfinding bulb life, if I can get a picture back I will try it.
Giovanni says:
June 25, 2008 at 1:20 pm
Hi, I own a Samsung SP40J5HA (year 2000!!!) and yesterday the lamp “died”… I guess. The lamp had more than 9000 hours, yesterday the image become very dark (before green … then gray). I remove the lamp to check the lamp type (UHP 100W E0 SC/001 made in belgium) in order to buy a new one. After that, I re-insert the old lamp in the TV but I got no image at all: black screen (only audio). What happened? The fans are working, I can see (from rear) that there is light from the lamp. Is it normal that there is still “some light”?
I have the TV three front leds flashing (what does it mean?).
Last question: After buying a new lamp, I just should put it inside and switch on the TV? In other posts, I read that is necessary to change a fuse (I did not find any fuse!).
Ok, I hope you got “my English” eh eh eh … I would really appreciate if you could give me any suggestion.
Regards,
Giovanni, Rome-Italy
Tony says:
June 27, 2008 at 8:08 am
My Samsung 5063 was humming and then went out. I bought a new lamp with the attachment and used the same enclosure. I have checked both fans and they work.
The problem is that the new lamp will not turn on. I get a loud humming sound, dialog from my cable box, no picture. Then the noise will intermittently rev up and down, then the tv will shut off with the standby/temp light coming on…then turn back on again…then off….then on…and then all 3 lights start blinking again.
I’ve studied this site for two days now and have used it as a reference but to no avail.
What to do? Thanks.
Kirk Bowlby says:
July 6, 2008 at 8:23 am
Checked my lamp counter, 11,500 hours ans still going although the tv turns itself off once in a while.Ordered a new lamp from Discount Merchant just to be safe, great service and very informative site. Thanks for the tips…
Paul Cobey says:
July 8, 2008 at 9:42 pm
I have A Samsung DLP model # HLR5688W pedestal base – beautiful, expensive TV. Bulb is acting up and TV won’t activate. Having trouble getting original Lamp #BP96-01074A with enclosure. Is there another perfect fitting compatable top quality Phillips replacement lamp with enclosure that I can buy that will fit my TV?
I think discount-merchant recommends BP96-01415A with enclosure, while another site said BP96-01073A with enclosure. PLEASE LET ME KNOW IF EITHER OF THESE LAMPS AND ENCLOSURES REALLY FIT, SO I CAN BUY THE RIGHT ONE. Also, is there a return policy if the bulb and enclosure do not fit? Thank you very much for your responce.
Brenden says:
July 15, 2008 at 8:30 pm
I am having a problem with my HLR 5667. I think it is a lamp problem so I’ve ordered a new one from discount-merchant. Is it normal when the lamp goes out for the set to do nothing at all, no sound? When I try to turn the set on I get no sound, it will try 3 or 4 times to power up and then all I get is the lamp/timer/standby flashing lights. I just would like to know if this is sounds like a lamp problem or if I’m barking up the wrong tree.
Thanks for any responses.
Allan says:
July 16, 2008 at 8:55 am
I own a Samsung HLN-5065W. I replaced the lamp about 2 years ago. All went well. About a week ago, I started getting a “buzzing” or ” circular saw” sound. I again replaced the lamp, but the buzzing is still there. I don’t think it’s the fan because when I turn off the TV, the video and audio shutdown after a few seconds, and the fan continues to run for about 30 seconds to cool the lamp. There is no noise during the cooling period. do I have a bad color wheel? Ballast? Thanks for your help.
BAHADIR says:
July 17, 2008 at 12:39 pm
I have samsung dlp 50L7HX.I can not enter the menu. (lamp hour meter)Mute+1+8+2+Power doesn’t work also “Menu” instead of Mute.I need help, thank you.
Warren says:
July 24, 2008 at 12:30 pm
I have replaced my lamp twice in 3 1/2 years… Now I have a loud buzzing noise that will Not go away… I do not knoiw what it is from..Ballast? Internal something? TV goes on, but noise is so disturbing that I turn it off and start again in hopes the noise will disappear..No Luck..No kidding..It worked for awhile with me slamming my hand on the back of the set, but now the sound of buzzing is all the time..PLEASE HELP!
Warren says:
July 24, 2008 at 12:35 pm
i have a HLP5067WX/XAA Samsung
Irena says:
July 28, 2008 at 12:22 am
just a belated thank you to your site (and links). Our Samsung HLN4743 series had multiple issues at the same time…bulb, color wheel & ballast. But with ‘your’ help, made all the repairs myself!!! My husband was pretty impressed too!! By the way, my lamp counter was at 14,568 before resetting. One last thing, Discount Merchant is very helpful whether ‘live’ on line or by phone and can answer most if not all of your parts questions.
Thanks again.
jj lacroix says:
August 7, 2008 at 9:53 am
My lamp a BP96-01073A(p) has started to get dim and I am in need of replacing it after 11516 hours of operation. Any suggestions for a place with good quality and prices. I am in Canada
Brian S says:
August 9, 2008 at 5:40 pm
i’m having the same issue as michelle in post #95. same model. as soon as i plug the tv in it turns on then shuts off over and over with no end. i know it’s not the lamp because i have a replacement which had sitting around. i noticed that when it cycles on and off i could hear a switch or something going off behind the connections panel. i had a problem before where half my screen was discolored for the longest time and i thought it was the lamp. after replacing the lamp the issue was still there. at the point, i reconnected my connections in the back and my problem went away (even after going back to my original lamp). this power cycling issue started when the colors malfunctioned again so i attempted to reconnect the inputs. now it just power cycles. michelle, have you been able to fix your issue? or can anyone else with input help me out? thanks.
Jeff says:
August 12, 2008 at 2:16 pm
I have a Samsung HLR5067w and ordered my bulb from Discount Merchant on a Thursday and it arrived Saturday via USPS, very impressive. The first indication the bulb was going out was that the picture was getting dimmer. Then one night my daughter turned it on and it made this loud popping sound followed by a series of grinding, very loud, and no picture. So I did some research and the grinding sound was something in common with the color wheel failing, so I ordered one of those as well. When I opened up the back and pulled the bulb out I noticed glass from the bulb all over, so I figured the loud popping sound we were hearing was the filament arching. I replaced the bulb, replaced back cover and the picture was perfect. So I didn’t need the color wheel but, I’ll keep for a spare just in case. I checked the hour meter and had 10,277 hours on the original Phillips bulb.
JTR says:
August 18, 2008 at 3:45 pm
Just replaced my original bulb today. I’ve had the TV for about 5 years now and the filament in the original bulb actually shattered inside the bulb. Replaced the bulb and went to reset the lamp counter and it had just under 17800 hours. Guess I should consider myself quite lucky. Ordered the new one from MI Technologies(Discount Merchant) on Fri. and they had it at the door on Mon. without me even having to pay for overnite shipping. I also noticed they sent the new smaller bulb replacement with the adapter. Hopefully that is a good thing. Just wanted to share my experience. Love the set by the way.
TonyC says:
August 27, 2008 at 3:04 pm
Just replaced my big bulb with one of your small bulbs with the adapter on my Samsung HLP6163W DLP TV. 10 minutes and that included resetting the lamp hour meter! It is up and running fine! Old bulb had 7177 hours on it.
Thanks Discount Merchant! Best prices and great service! Lamp arrived in two days!
Tony
Alonzo says:
September 1, 2008 at 1:08 pm
i have a samsung dlp 50′ hlr5067wax. it is 2 years old.
when i plug in the tv in the socket, the source button flashes ‘lamp’. then, the tv flashes on and off non stop with no indication on the source button.
i am not sure to replace the lamp, reset the lamp hours, or replace the colorwheel.
thank you for your cooperation.
regards,
alonzo
Jimmy from Queens, NY says:
September 3, 2008 at 7:13 am
Hello,
Many thanks for your good advice! I was able to replace the bulb in my Samsung DLP and saved money by keeping the original housing.
Question: Since I have replaced the bulb, the television turns on but has turned itself off three times in the past 24 hours. It was not on excessively before this happened and turns back on when I press the power button. I have NOT reset the lamp timer – would this be the problem?
Color is fine, no whirring noise is heard. But it’s frustrating when I watch television and unconsciously fear that the tv will turn itself off. Any advice would be GREATLY appreciated!
William Smith says:
September 5, 2008 at 4:53 pm
I have a Samsung DLP Model # HL-R4266W. A couple of weeks ago I went to turn the TV on and the timer and standby/temperature lights started flashing. After a min or so they stop flashing and the standby/temperature light stays solid red.
I have replaced the lamp as well as the ballast and still get the same results. Does anyone have any idea what I can try next to get this TV to turn on again?
Please reply here or email me at cybersnac@gmail.com I really need some advice!
Thank you.
LiveLifeLearn says:
September 5, 2008 at 6:54 pm
I’m trying to check the life of the bulb on my Samsung 5663w. John Wall posted earlier on this topic but that didn’t make much sense. Can anyone give me a break down on how to check the Bulb Life? I ordered my new lamp from Samsungparts and it clearly was an old housing unit for the lamp and i’m wondering if the lamp is new also. I’ve heard shady things about parts coming from Samsung and I’d like to check the hours on this lamp. BTW I reset the Lamp status before I put the new bulb in.
Mark MacQ says:
September 5, 2008 at 11:22 pm
My 3 yr old Samsung DLP HL-R5678W power button had all lights flashing and no screen indicating a bad bulb. It also had a loud buzzing noise. I called my extended warranty company (NSI) and finally received a bulb after 2 weeks. The original lampcode is BP96-01074A(P) and the replacement I just received is BP96-01415A(P120W). I just saw a reference on http://www.Discount-Merchant.com saying… the original Samsung Lamp BP96-01074A was actually replaced by enclosure number BP96-01415A. I don’t understand how the new replacement could be a differnet size, shape and the male/female connectors are not aligned. Any ideas on this? Also,is the buzzing associated with the bad bulb or is it poosibly the fan? I performed the reset by holding the Mute (or Menu button) + 1 + 8 + 2 + power and I didn”t think it worked becasuse there was no utility screen or # of hours shown. The TV did start working although the picture is dull, flickers and I’ve still got the loud buzzing sound. Any help would be apreciated. Sorry this post is so long. Mark
Phil Seery says:
September 6, 2008 at 7:05 pm
HI – Samsung HL-R5678W. Manual says that when the three indicators on the power button are blinking, it’s the bulb. However I can press the button to clear the blinking lights, and turn it right back on again. Bulb works great…for about 5-10 minutes, then the machine shuts off with the three blinking lights. I’m VERY confused – anyone have a clue?
Eddie says:
September 12, 2008 at 11:52 am
I’ve always had good experiences with them, though I don’t know how good that lamp adapter is.
Eddie says:
September 12, 2008 at 11:53 am
I’d try the lamp first. It’s the cheapest and easiest solution since the lamp usually goes out first.
Eddie says:
September 12, 2008 at 11:54 am
Well, most companies recycle the lamp housings or enclosures. That’s nothing new. The lamp is the only thing that goes bad. Also, the TV can’t keep track of how long a lamp’s been on.. it’s like replacing the engine in your car. Your odometer isn’t going to be able to tell how many miles the new engine has–there’s no internal counter for the lamp.
Eddie says:
September 12, 2008 at 11:56 am
That’s a color wheel. If it’s buzzing from the lamp area, it could be the ballast. The buzz or hum noise can be either. Samsung has some crazy part numbers that don’t make sense. Discount Merchant just sells the lamps.
Eddie says:
September 12, 2008 at 11:56 am
Well, if the lamp is working, most likely it’s another failed part. Ballast or color wheel!
Elena says:
September 28, 2008 at 4:09 pm
Please help- I am going insane! My Samsung DLP turns off on it’s own (quite a few times before it will stay on for awhile- and then it will stay on for hours)… after reading many forums, I’m assuming it’s the lamp or ballast- but how do I know which? When it turns off, the standby/temp and lamp indicators flash (not the timer light), and the manual says all three flash when the lamp needs to be replaced. And the picture is fine, so those things lead me to think it’s not the lamp. I’d rather not spend a ton of money getting a tech out here if I don’t have to. Any thoughts? Thanks- I truly appreciate your time.
karen says:
September 30, 2008 at 8:47 pm
I just replaced my lamp after the screen went dark and would not come back on. I checked the total lamp hours and it was just 2,497. That seems very low. The dlp was purchased in 06 and is a Samsung HLS4676S. Does anyone know if this is a common problem?
Miller says:
October 8, 2008 at 10:22 am
Hello and Help;
I have a Samsung HL-R4266W DLP TV that is working fine except that where it should be displaying black it instead displays red!… I’m thinking that it might be the color wheel but it’s not making any noise.
It happened ‘all-of-a-sudden’ while my son was playing a video game and won’t go away.
Any Ideas? I hate to play swaptronics and get it wrong.
Miller
Bruce says:
October 10, 2008 at 10:35 am
I also have now replaced the lamp, ballast, and power board for the Samsung 5063. The TV still turns on and off. I did check my color wheel and it looked fine. I have also cleaned out the TV with compressed air. If anyone has any further assistance I would really like to hear it. My TV have now cost me approc $300 for the spare parts to no avail. Needless to say i will never buy another Samsung.
ken says:
October 12, 2008 at 10:25 pm
i have a 60 inch lcd zenith what is the reset code for the lamp , thanks please help
Toni says:
October 15, 2008 at 8:07 pm
Thanks to everyone who have contributed to this discussion! Our Samsung HL-S5086W has been doing this intermittently for a year, yet it would stop doing it after a day or so. However, it powers down so often now that I brace myself while watching a show! Our house is 50 years old, so we thought that it was power surges or a bad connection causing it.
Perhaps I’m overlooking it, but I haven’t found anything about lamp replacement in our product manual and had no idea that it was meant to be changed after a certain amount of lamp hours. We’re almost at 5,000h (found the menu thanks to you all) and it looks like this is the problem. *Ironically, it just shut off again*
Josh says:
October 21, 2008 at 5:45 pm
you are wrong my friend …. the TV does keep track of the lamp life with a counter and can be reset when you replace the bulb .
I just replaced my bulb and reset the timer on my HLR5067W .. Does any body have anything good to say about the Osram brand of bulbs ? I know Phillups is the factory bulb but I just got the Osram from http://www.dlplampxpress.com/
witch they say is a oem replacment ?? good thing with this site is they had the best price I could find , very fast shipping(recieved bulb 1 day after ordering), and came with a 1 year warranty ….
LOU says:
August 2, 2010 at 8:54 pm
Yep!! fist youll see lamp life and below clear lamp click on clear lamp then rigth arrow on remote.
the mute-1-8-2 code works fine just be patien guys.
Dennis says:
October 21, 2008 at 6:41 pm
I have HLN437W and have been very lucky so far. My lamp seemed to get darker so I had previously ordered one from people that were holding my warranty from Circuit City. Weird as it may sound my original lamp seemed to recover from getting darker and I adjusted tv to compensate. It also use to cut off automatically once in awhile. Then I had system, Direct TV, upgraded satelite and receiver installed and now it is even better as I get beautiful picture from just DVI cable. Mysteriously the TV stopped shutting off by itself for over 2 years now and only lately
I had to replace lamp. So I installed lamp that was sent to me under warranty and it lasted about 3 weeks. I took good look at it and the casing was cheaper than my original one that was in TV. So I kept original lamp, as it was not dead yet and installed that one. Beautiful until about 6 hours later that blew. However, I think the lamp that was sent to me through warranty plan was an aftermarket lamp.
So I decided to play it safe and ordered new lamp from http://www.samsungparts.com and ballast from the partsstore.com as ballast looked the same as one on samsung parts.
Well they both arrived. Samsung lamp looks just like original Philips lamp and casing. Ballast arrived same day. I installed both, and “walla” everything is beautiful again. I really don’t think ballast was bad but did not want to take a chance. I noticed that ballast and lamp are both upgraded models and probably work better together anyway.
By the way, I went to reset lamp and noticed I had over 13,000 hours on original lamp. Had this TV for over 4 years and have noticed like others, noise from color wheel 2 years into owning TV, but that, strangely enough, has quieted down and does not make noise anymore. Maybe these TV’s have to break in bearings or something. I could replace color wheel but color is great and wheel has quieted doen.
So the moral of the story is “if it is not surely broke, don’t fix it”. leave that damn color wheel alone unless it contiuosly makes noise, and don’t ever pasy for an extended warranty as they send you crappy replacements.
By the way a technician wanted over 550.00 to troubleshoot and fix lamp and ballast problem as I am now out of warranty. It only cost me 250.00 to fix myself.
Cags says:
October 24, 2008 at 10:40 am
Ted,
Seem to be in the same boat as yourself..we have a HLN 5065WX..bulb hours are 19,129.
While the pic is faded a bit,my main concern is the scrolling/flickering lines our set has been having for the the past 6 months.(right after warranty expired)
Just ordered a new lamp(2 actually)….
We’ve had the color wheel replaced under warranty,so hoping the bulb is our issue and not the board or something more expensive.