Are you pissed off at RCA? Or to order replacement parts, contact them!

Generally we do not encourage this…but we’ve seen too many people email about lamp failures…about bad color wheels…about defective ballasts…and even the light engines!  We know it’s difficult to justify buying another projection DLP TV if you’ve gone through a few lamps…a new ballast…or surely at least a color wheel.  RCA’s are prone to these failures, unfortunately…and they can become a money pit!

 RCA’s are emphasis for the loud “whining noise” the color wheel makes when its bearings start to give out.  Even if you still have experienced a distored picture, whether it be discoloration or flickering on the screen, if you heard the color wheel “whine,” you will see those symptoms soon.

For color wheels and ballast issues, it seems like you’ve got no choice other than the factory.

 For that reason, here’s RCA’s contact details:
In Warranty TVs (purchased within the last year): 800-338-0376

Out of Warranty TVs (TV sets older than 1 year): 866-723-6486

For lamp replacement, we suggest Discount-Merchant.com.  If you have a TYPE B lamp, you most likely have a OSRAM lamp inside your TV.  Type A lamps should be fitted with Philips lamps.  Per our experience and feedback, we only recommend replacing your old lamp with a Philips brand lamp, regardless if it was fitted with an OSRAM or a Philips originally.

The Philips lamps tend to last longer, per our datalogging, nearly 2,000 hours longer on average!  Don’t settle for the inferior lamp…purchase the Philips brand replacement bulb.

GENERAL Disclaimer: Never purchase an LTI, APO, or third-party aftermarket brand lamp.  If we had it our way, we would get rid of UHP lamps all together and install the new LED Based Light Engines.  But since we cannot do that, the next best thing is to go with the innovator in UHP technology: Philips.

Good luck! 🙁

One comment on “Are you pissed off at RCA? Or to order replacement parts, contact them!
  1. avatar Karen says:

    Hi! My name is Karen and I accidently stumbled across this website while trying to find information on a ballast for my 52″ RCA Scenium HDTV DLP. We did just buy a new expensive bulb….which did not solve the issue – we learned that we need to replace the ballast. I don’t know where to buy one of these or what it even looks like. Im wondering if I can buy a ballast (I know the part # that I need) and have someone install it for me or install it myself but I dont know if it requires any soldering or what. Chances are I will never find this website again to see if anyone responds to my post so if you see this and have some info for me can you PLEASE PLEASE pretty please call me at 425-772-1866 – we can hang up and I will call you right back so that it is not on your dime, but I would SO appreciate any help/info any one can give me – thank you! Karen

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