Comments on: Sony kds-R60xbr1 colour problem????????

By: scott

scott — Thu, 19 Aug 2010 03:26:53 +0000

i cannot believe that no one has figured out an easy solution, even the shadey t.v. repair guys that made there little comments about how easy the fix is, but never told us how is pretty heartbreaking. just want to fix the problem without giving up my damn t.v. for a smaller choice that just is not the same. anyways someone has to know
sorry about the first comment

By: scott

scott — Thu, 19 Aug 2010 02:29:06 +0000

i cannot that no one has figured out a solution. even shadey tv repair guys that make there little comments but cant give us an answer. thanx

By: Savageone

Savageone — Thu, 12 Aug 2010 23:03:19 +0000

I also have been dealing with the green screen for a while. Got the same offer as
Travis above. This is not a bad deal but I still think Sony should swap them out or fix them for free. Live and learn. I sure do like it when it works.

By: jerry

jerry — Tue, 15 Jun 2010 12:28:06 +0000

sony repaired it free? can you help me out. what is the number for sony?

By: Rich

Rich — Tue, 01 Jun 2010 21:37:41 +0000

Chris, where do I get the fan and how do I replace it?
Thanks!

By: Travis

Travis — Wed, 07 Apr 2010 21:42:45 +0000

Sounds like they already sent the serial tag to Sony for an out of warranty offer. And then they put it on Craig’s list and ………….you know the rest. Sorry man.

By: Travis

Travis — Wed, 07 Apr 2010 21:39:42 +0000

I just got off the phone with Sony and they told me the exact same thing. I also have the KDS R60XBR1 and the screen has a green tint all over. They actually offered me 3 different Tv’s. A KDL 46ES 700 for free, KDL 55EX500 for 350$, and some other for 500$ (plus taxes of course). Im going with the 55 too. Ive sent the serial tag along with a picture of the TV. Maybe Sony has cleaned up their act some, Ive been dealing with this for a year with no luck until I read this forum and found about this offer. Thanks to all.

By: khiem

khiem — Fri, 26 Mar 2010 22:46:33 +0000

i just called sony at 800-222-7669 and explain the yellow stain issue. they offered me $350 plus local taxes which comes out to $384.13 for a new KDL-55EX501 which is a 55″ LCD 1080P 120Hz TV. But the catch is I have send them the serial sticker from the back of the KDS-R60XBR1 and release all liability to Sony. It’s not a bad deal but I hate that I still have to spend more money for a TV Sony knew was defective. Now I have shell out about $150 for a stand for the KDL-55EX501 so in total it’s well over $500. Oh well.

By: Slatter27

Slatter27 — Tue, 16 Mar 2010 16:56:54 +0000

i Just bought the SONY KDS-R60XBR1 from craigslist for $500 and i just realised that these TV’s have an optical block issue. I have the green haze on the tv. I also found out the serial number is off. What do i do? call sony? i dont have the serial number and the person i bought it from is not responding to my calls. HELP

By: liz gardner

liz gardner — Wed, 03 Mar 2010 16:22:29 +0000

Hey this is very important info for all of you’ll.I just called sony this am with the green tint,optical block problem and they are sendind me a new tv for 350.00 plus tax.I love sony sony products and i realize that sometimes junk happens and this model tv has a major issue.i encourage all of you to call 1-800-222-7669 and explain your problem. i bought my tv in 2006 and it is on at least 8 hours a day.we paid almost 5000.00 for it and i feel satisfied with the model they are replacing it with.lcd versus projection!There is not a company in this world that has a flawless record so give sony a chance to make things right.I am happy!