Comments for DLP Lamp Guide - LCD and DLP Repair Tips - Fix Your DLP - FixYourDLP.com http://www.fixyourdlp.com Your Community For DLP Projector Repair Tips! Tue, 31 Mar 2015 00:30:00 +0000 hourly 1 http://wordpress.org/?v=4.1.1 Comment on Mitsubishi white death can be solved for under $230 by Shelagh McNallyhttp://www.fixyourdlp.com/2012/05/15/mitsubishi-white-death-can-be-solved-for-under-230-3/#comment-84818 Tue, 31 Mar 2015 00:30:00 +0000 http://www.fixyourdlp.com/?p=4165#comment-84818 Hi Joe,
Keep at it. They will eventually cave and give you some customer service!

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Comment on Mitsubishi white death can be solved for under $230 by Joe Bongiornohttp://www.fixyourdlp.com/2012/05/15/mitsubishi-white-death-can-be-solved-for-under-230-3/#comment-84814 Mon, 30 Mar 2015 21:07:47 +0000 http://www.fixyourdlp.com/?p=4165#comment-84814 I called them on Friday after reading this forum. I have a WD-73735 TV. A very unsympathetic customer service rep named Coleen gave me the same spiel as you guys all got, that they’d pay for the cost of the part and that’s it because my TV was out of warranty. I spent at least 15 minutes on the phone with her discussing the issues, noting that I know this was a problem with their chip, that this is my second Mitsu TV (I also own a 65 inch from ’99), and that I knew several others who had the cost of labor covered.

She wouldn’t budge and I asked to speak to a supervisor. Of course, none were available and they’d call me back in 24 hours.

A supervisor named John (wouldn’t give me his last name) called me today and sang the same song. I told him I’d give him names of customers who had the labor covered, and that this was a long-standing issue with these chips. He said the case was decided by the managers and he could do nothing but offer me the cost of the part. I asked to speak to a manager who could DO something, but he said they don’t take phone calls. I got a little angry and said that not only would Mitsubishi lose a customer, but that if no one called me back with a better offer, I’d contact an attorney who would escalate this matter to the next level, and that Mitsubishi could face a class-action lawsuit because they knew they had a faulty chip.

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Comment on Mitsubishi white death can be solved for under $230 by v-bshhttp://www.fixyourdlp.com/2012/05/15/mitsubishi-white-death-can-be-solved-for-under-230-3/#comment-84774 Thu, 26 Mar 2015 22:49:45 +0000 http://www.fixyourdlp.com/?p=4165#comment-84774 Just tried.. nothing. They tried to give me the standard $200 service deal. I asked them to ship me the chip, and I was going to look into joining a class action lawsuit. Not worth pumping $200 more into a 5.5 year old TV.

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Comment on Replacing Philips 915B441001 lamp on the Mitsubishi HD-DLP series C10, 638 by Shelagh McNallyhttp://www.fixyourdlp.com/2012/02/14/replacing-philips-915b441001-lamp-on-the-mitsubishi-hd-dlp-series-c10-638/#comment-84725 Mon, 23 Mar 2015 19:30:39 +0000 http://www.fixyourdlp.com/?p=2471#comment-84725 Hi Jim,
An amber/orange light flashing can mean the following:
1. TV is too hot. The TV will shut off if it overheats.
• Ambient room temperature may be too high. Turn off the TV and let the room temperature drop.
• Clear blocked air vents. Ensure at least a four-inch clearance on all sides of the TV
2. Lamp access door is not secure or no lamp installed.
TV will not operate until lamp access door is secured.
If you have the red and amber light together:
TV may require service.
•Hold power button on front panel for 10 seconds to reset TV.
If LED continues to flash red and amber after reset, turn off the TV and unplug it from the AC power source. Wait one minute and then plug the set back in.
If LED continues to flash red and amber, go to http://www.mitsubishi-tv.com or call 1-800-332-2119 to
receive Authorized Service Center information.
You can also try joining our forum. We have lots of experts who can help you troubleshoot this issue.
Let me know how things are going.
Cheers,
Shelagh
You may be asked to count how many times the LED flashes each color to aid in troubleshooting

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Comment on Replacing Philips 915B441001 lamp on the Mitsubishi HD-DLP series C10, 638 by jim connerhttp://www.fixyourdlp.com/2012/02/14/replacing-philips-915b441001-lamp-on-the-mitsubishi-hd-dlp-series-c10-638/#comment-84706 Sun, 22 Mar 2015 15:14:11 +0000 http://www.fixyourdlp.com/?p=2471#comment-84706 flashing orange light what’s wrong?

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Comment on 5 flying tips for your Lutema RC helicopter by Vincehttp://www.fixyourdlp.com/lutema/5-flying-tips-for-your-lutema-rc-helicopter/#comment-84673 Fri, 20 Mar 2015 17:14:55 +0000 http://www.fixyourdlp.com/?page_id=11745#comment-84673 Thank You very much Shelagh!

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Comment on 5 flying tips for your Lutema RC helicopter by Shelagh McNallyhttp://www.fixyourdlp.com/lutema/5-flying-tips-for-your-lutema-rc-helicopter/#comment-84662 Fri, 20 Mar 2015 03:31:47 +0000 http://www.fixyourdlp.com/?page_id=11745#comment-84662 Hi Vincent,
Contact the Lutema customer service at (800)290-6285 and let them know about your problem. They will be glad to exchange the product.
Cheers,
Shelagh

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Comment on 5 flying tips for your Lutema RC helicopter by Vincehttp://www.fixyourdlp.com/lutema/5-flying-tips-for-your-lutema-rc-helicopter/#comment-84658 Fri, 20 Mar 2015 00:57:50 +0000 http://www.fixyourdlp.com/?page_id=11745#comment-84658 I’m having the same issue with the charging not able to charge at all I got this product from fry’s also. It’s already too late to return since I had this for over a month and now just opened it.

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Comment on Replacing the ASK Proxima C160/C180 projector lamp by Shelagh McNallyhttp://www.fixyourdlp.com/2012/07/19/replacing-the-ask-proxima-c160c180-projector-lamp/#comment-84627 Wed, 18 Mar 2015 05:28:10 +0000 http://www.fixyourdlp.com/?p=5977#comment-84627 Hi Reggie,
You have to reset the lamp timer after putting on a new lamp. This will signal the projector that a new lamp is installed and turn off the warning signs. To update the lamp timer: Using the projector:
Press the decrease volume button on the remote first, followed by the increase volume button.
The LED light will blink green when the lamp hour has been reset.

Using the menu:
Open the MAIN menu.
Navigate to the SETTINGS menu. Press SELECT.
Scroll down to the SERVICE menu option. Press SELECT.
Scroll down to the LAMP RESET option. Press SELECT.

Let me know if this helps.
Cheers,
Shelagh

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Comment on Replacing the ASK Proxima C160/C180 projector lamp by Reggiehttp://www.fixyourdlp.com/2012/07/19/replacing-the-ask-proxima-c160c180-projector-lamp/#comment-84602 Mon, 16 Mar 2015 07:49:29 +0000 http://www.fixyourdlp.com/?p=5977#comment-84602 Hi, I have ASK Proxima C160 projector that needed a Lamp to be replaced. Then we purchased new lamp quickly but still after replacement was do, projector still showing same error message “Please replace lamp”, can someone help quickly!!!

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