Comments for DLP Lamp Guide - LCD and DLP Repair Tips - Fix Your DLP - FixYourDLP.com http://www.fixyourdlp.com Your Community For DLP Projector Repair Tips! Thu, 23 Oct 2014 22:33:07 +0000 hourly 1 http://wordpress.org/?v=4.0 Comment on Mitsubishi white death can be solved for under $230 by jd in txhttp://www.fixyourdlp.com/2012/05/15/mitsubishi-white-death-can-be-solved-for-under-230-3/#comment-81925 Thu, 23 Oct 2014 22:33:07 +0000 http://www.fixyourdlp.com/?p=4165#comment-81925 In response to Jacy I pushed hard for them to send me the chip. The cs rep told me in no certain terms there was no way they were going to do that.
But they will fix it for free, so…ok.

]]>
Comment on Mitsubishi white death can be solved for under $230 by jd in txhttp://www.fixyourdlp.com/2012/05/15/mitsubishi-white-death-can-be-solved-for-under-230-3/#comment-81924 Thu, 23 Oct 2014 22:29:14 +0000 http://www.fixyourdlp.com/?p=4165#comment-81924 I called got the script about 200 labor. I politely refused all offers (free part, free lamp and part of I paid labor) until they offered me part plus labor. Took 15 minutes. Be polite yet firm. They sent me a “settlement agreement and release” to sign, so they know the dmd is defective, they just won’t publicly admit it.
But they will fix your tv if you stick to your guns and don’t settle for any less.
Pretty good customer service imo, would be better of they recalled the dmd and fixed them for free instead of making you force them to. But whatever. My tv is wd 65835 by the way.

]]>
Comment on Mitsubishi white death can be solved for under $230 by nathanb_18http://www.fixyourdlp.com/2012/05/15/mitsubishi-white-death-can-be-solved-for-under-230-3/#comment-81923 Thu, 23 Oct 2014 21:26:47 +0000 http://www.fixyourdlp.com/?p=4165#comment-81923 What is Mitsubishis phone #?

]]>
Comment on Mitsubishi white death can be solved for under $230 by jmd in TXhttp://www.fixyourdlp.com/2012/05/15/mitsubishi-white-death-can-be-solved-for-under-230-3/#comment-81912 Thu, 23 Oct 2014 15:44:22 +0000 http://www.fixyourdlp.com/?p=4165#comment-81912 Just wanted everyone to know that I just called mitsubishi and after the script “we won’t send you the chip/wewill pay for part you pay for labor/we will pay for part and send you a lamp you still pay labor/ and finally we will pay for everything but no free lamp”, they are emailing me the waiver and will have a local service center contact me for the visit. They pay for part and labor. Took about 15 minutes on the phone, and I was polite but firm in stating that they are essentially admitting the part is defective by offering ANYTHING on a tv out of warranty for five years. Polite yet firm that I should bear no cost for the repair. The cs rep was also polite. It’s funny I have read all up on it and knew EXACTLY what she was going to say before she said it. Just politely refuse their offers and they will place you on hold twice. The third time they come on they will tell you they will pay for repair and part. Excellent.
This is on a 2008 wd-65835 tv fyi.
Just wanted everyone to know if you stick to your guns (and be POLITE) they WILL fix it.

]]>
Comment on Original or Aftermarket? We like original TS-CL110UAA TS-CL110U by Duncanhttp://www.fixyourdlp.com/2007/02/15/original-or-aftermarket-we-like-original-ts-cl110uaa-ts-cl110u/#comment-81788 Sat, 18 Oct 2014 23:09:08 +0000 http://fixyourdlp.com/blog/?p=11#comment-81788 My Mrs works at Phillips so I am going to get her to pick the lamp up for nothing and test drive it’s life and see what happens. Mine died on Wed so when I get the new 1 and see what happens I will up date. Great info on this site. Cheers for everyone’s comments and help 🍻👍

]]>
Comment on Mitsubishi white death can be solved for under $230 by Shelagh McNallyhttp://www.fixyourdlp.com/2012/05/15/mitsubishi-white-death-can-be-solved-for-under-230-3/#comment-81691 Wed, 15 Oct 2014 03:01:20 +0000 http://www.fixyourdlp.com/?p=4165#comment-81691 Hey JD,
That’s great news! Glad everything worked out and Mitsubishi stepped up for good customer service.
Cheers,
Shelagh

]]>
Comment on Mitsubishi white death can be solved for under $230 by JDhttp://www.fixyourdlp.com/2012/05/15/mitsubishi-white-death-can-be-solved-for-under-230-3/#comment-81674 Tue, 14 Oct 2014 19:07:36 +0000 http://www.fixyourdlp.com/?p=4165#comment-81674 I called today and had to push three times for the better deal like those got before me. First offer was the standard $200 – second was a free bulb in the future – third was the free part/labor deal.
Thanks for the awesome information!!!

]]>
Comment on Resetting your LG Lamp Counter… by Shelagh McNallyhttp://www.fixyourdlp.com/2007/06/25/resetting-your-lg-lamp-counter/#comment-81603 Fri, 10 Oct 2014 21:26:06 +0000 http://fixyourdlp.com/blog/?p=45#comment-81603 Hi John,
let me check with our techies and get back to you.
Regards,
Shelagh

]]>
Comment on Resetting your LG Lamp Counter… by johnhttp://www.fixyourdlp.com/2007/06/25/resetting-your-lg-lamp-counter/#comment-81597 Fri, 10 Oct 2014 16:57:12 +0000 http://fixyourdlp.com/blog/?p=45#comment-81597 this works as far as holding down the mute button but comes up asking for a code. have checked other setting like the parental code which works but will not work to reset lamp hours any one have any clues yes tried the obvious like 0000 1111 and so on and 1234 says wrong code

]]>
Comment on Replace the RUNTK5261TPZE TCON Board in the Sony KDL-60EX645 LED TV by Shelagh McNallyhttp://www.fixyourdlp.com/2013/04/22/replace-the-runtk5261tpze-tcon-board-in-the-sony-kdl-60ex645-led-tv/#comment-81496 Tue, 07 Oct 2014 06:00:27 +0000 http://www.fixyourdlp.com/?p=12908#comment-81496 Hi Abraham,
Can I recommend you join our forum (http://www.fixyourdlp.com/forum/) as there is a whole community of experts who can help you with testing the board to determine if it is needing to be replaced. I’ll ask the community to keep an eye out for you so they can help you right away.
Cheers,
Shelagh

]]>