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The ballast does not control the fans. Please make sure the lamp door is closed fully. There is a sensor switch there and the ballast will never make the attempt to ignite the lamp if this is not seated or closed properly. Please advise if the door was closed or not.
Glad to hear you were able to get your TV going. Were here to assist so do not hesitate to reach out and ask for assistance. Hopefully you won't need any anytime soon but if you were to we will gladly provide that assistance.