Yes, you've already purchased a lamp.
Keep in mind, your lamp may not be the problem. Though lamps do go bad from time to time, most of the lamps we receive back at our facility still work. Philips lamps have a .03% failure rate, which means only 3 out of 10,000 fail, or are Dead On Arrival. We trust the Philips brand as they have done extensive research into their lamps and even test them before they leave the factory.
UHP lamps are not dissimilar from regular incandescent lamps because they are both consumable parts and easy to install. They are different, however, because a UHP lamp features gap inside the filliment, which will cause it to always fail a continuity test. UHP lamps work more like a spark plug. The ballast will ignite the lamp with anywhere from 5,000-15,000 volts depending on the lamp type. Each lamp has a 1.0 mm or 1.3 mm arc gap. Make sure you've purchased the correct bulb if you still have problems with your television.
Please go through our wizard or give us a call at (800) 281-8860 and we'll help you to the best of our ability!
