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RPTV troubleshooting guide -- TV won't turn onHaving trouble getting a picture with your RPTV? Before paying a service technician, review these rear-projection TV troubleshooting suggestions.

1. Check your connections. A loose power cable can trigger the sensor on the back cover and prevent the DLP set from turning on.  Check the power cable, the wall connection and the back cover to make sure they are secure.

2. Check your lamp. Your RPTV will have warning lights to let you know your lamp is coming to the end of it’s cycle and needs to be replaced. Your manual will show you what the lights mean. Check the lamp to make sure the bulb is still working and that the lamp has been properly installed. If you need to replace the lamp be sure to buy a genuine OEM lamp that will fire properly. Avoid generic lamps.

3. Check your temperature. Rear-projection TVs will shut off automatically if they overheat. Make sure the TV is not too close to the wall—you need airflow around the entire set. Check that the ventilation ports are free of dust or debris. Room temperature should be close to 72 degrees. A hot room will make the RPTV overheat and switch off.

4. Check for the click. The ballast is the component that ignites the lamp with a blast of energy. You should here a clicking noise when the ballast is jump-starting the lamp. No clicking means no power to the ballast. You may also hear repeated rapid clicking from the ballast with no results indicating the ballast can’t start up the lamp or the ballast may light up the lamp only intermittently. Both of these conditions mean it’s time to replace the lamp. However, if you have recently replaced the lamp then you may need a new ballast.  Consult your owner’s manual for more information.

Learn more with these troubleshooting and repair guides.

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Trouble Shooting Guide: DLP Prpjector won't turn onThere are several reasons that your DLP projector may not be turning on.

Before contacting your service rep or paying for a costly check-up, try these 5 troubleshooting tips.

  1. Check your power: Is the power cord plugged in? Is the main power switch to the projector turned on?  cord. Has it come loose? Check to make sure the power cord is plugged in and the main power switch is turned on if the projector—including the fan, doesn’t operate at all.
  2. Check your connections. Is the image source connected to the projector? Are the cables between the projector and computer secure?
  3. Check your batteries. If you usually turn on the projector through the remote control, check the batteries.
  4. Check your temperature. Your projector has a built-in safety feature that shuts down the projector if it starts to overheat. Check that the filters are clean so air can circulate and keep the projector from overheating and shutting down. Your projector will have a status indicator that will flash if the projector is overheating.
  5. Check your lamp. If the projector lamp has exceeded its lamp life, the projector automatically stops working. The Lamp Replace indicator on the projector will be lit up or perhaps blinking. You may also have noticed a change lamp message appearing on screen  (have you been ignoring the message?). Be sure to buy only genuine projector lamps from an authorized dealer.

If you’ve run through this checklist and your projector is still not working, check your manual for further troubleshooting tips and then contact your local repair center.

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ASK Proxima SP-LAMP-033

Does your projector use the ASK Proxima SP-LAMP-033 projector lamp?

The ASK Proxima SP-LAMP-033 projector lamp has a lamp life of 1500 to 2000 hours depending on usage and regular maintenance. As the lamp approaches its end of life, the LED Alarm indicator located beside the power button will light red. A “Change Lamp” message will also appear on screen indicating that the ASK Proxima SP-LAMP-033 should be replaced immediately.

The importance of buying genuine

It’s crucial to install the proper type of ASK Proxima SP-LAMP-033 lamp. Avoid buying generic knock-offs or lamps advertised as “compatible.” Go with an authentic ASK Proxima SP-LAMP-033 OEM lamp sold by a dependable seller.  Using a counterfeit generic lamp may result in poor illumination as well as malfunction of the sensitive components in your projector.

Counterfeit lamps are prone to explosion and have been created using toxic substances such as Krypton-85. Installing a generic lamp compromises the your health but also voids any warranty for your ASK M3 projector. Protect yourself and go with an authentic ASK Proxima SP-LAMP-033. Learn the 7 Ways to spot a counterfeit lamp.

Buy this lamp on Amazon from the following authorized dealers:

Compatible Projectors

The ASK Proxima SP-LAMP-033 lamp is compatible with

For step-by-step instructions on replacing your ASK Proxima SP-LAMP-033 projector lamp, click on your projector listed below:

 

ASK Proxima M3 projector, ASK Proxima SP-LAMP-033

ASK Proxima M3 projector

Click here for step-by-step instructions on how to change the ASK Proxima SP-LAMP-033 projector lamp for the ASK M3 projector.

 

 

 

ASK Proxima M6 projector, ASK Proxima SP-LAMP-033

ASK Proxima M6 projector

Click here for step-by-step instructions on how to change the AASK Proxima SP-LAMP-033 projector lamp for the ASK M6 projector.

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ASK Proxima SP-LAMP-039

Install a replacement ASK Proxima SP-LAMP-039 projector lamp

When its time to replace the ASK Proxima SP-LAMP-039 projector lamp you’ll notice a change lamp message appearing on screen each time the projector is turned on. The lamp icon on the projector will also light up when there are only 20 hours of lamp life remaining.

It’s critical to  install a genuine ASK Proxima SP-LAMP-039 rather than a compatible generic lamps. Although lower in price initially, generic, knock-off lamps end up costing much more in the long run. These Counterfeit generic lamp have a shorter lamp life, damage the components in your projector, have poor picture quality and are prone to explosion. You also run the risk of being exposed to the carcinogenic substances such Krypton-85 used in the making of these lamps.

Installing a generic lamp will also void any warranty for your ASK Proxima projectors. Go with an authentic ASK Proxima SP-LAMP-039 OEM lamp sold by a dependable seller.  Learn the 7 Ways to spot a counterfeit lamp.

Buy this lamp on Amazon from the following authorized dealers:

Compatible Projectors

The ASK Proxima SP-LAMP-039 is compatible with

For step-by-step instructions on replacing your ASK Proxima SP-LAMP-039 projector lamp, click on your projector listed below:

ASK Proxima A1200, ASK Proxima SP-LAMP-039

Click here for step-by-step instructions on how replace the ASK Proxima SP-LAMP-039 in the ASK Proxima A1100 projector.

ASK Proxima A1200, ASK Proxima SP-LAMP-039

Click here for step-by-step instructions on how to change the ASK Proxima SP-LAMP-039 projector lamp for the ASK Proxima A1200 projector.

ASK Proxima A1300, ASK Proxima SP-LAMP-039

Click here for step-by-step instructions on how to change the ASK Proxima SP-LAMP-039 projector lamp for the ASK Proxima A1300 projector.

AskProximaBublReplacement

Eco-friendly alternative

Looking for a green alternative? Try replacing only the bulb and re-using the same plastic cage. Watch this Ask Proxima replacement guide to find out more.

 

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Top reasons to buy a DLP projector

With their competitive pricing and superior technology, a DLP projector is the best choice on the market. You can expect superior visuals along with easy of use with your DLP purchase.

Learn more about why you should buy DLP projector.

Ultra clear picture

Due to the technology using millions of tiny mirrors reflecting colors, video and graphics are sharper. The mirrors spaced less than a micron apart means there are fewer gaps between pixels so images are smooth with a film-like quality. You won’t see the pixilation effect that is present in LCD projectors. The DLP projector also has sealed optics making them better suited for dusty environments.

 

High resolution

DLP projectors deliver the highest available resolution – over 2 million pixels at 1920 x 1080. This translates into a full HDTV experience with outstanding picture and quality for either work or leisure viewing. With a DLP 1080p Projector you can experience the best HDTV programming, Blu-Ray discs, or video games available.

 

Brilliant Color

DLP projectors have a technological advantage over LCD projectors due to their sophisticated color wheel. DLP retain color accuracy because they simply reflect light onto the screen producing a crisp, clear and brilliant picture. Since there is no color decay or decreased legibility over time, your DLP projector will last for years.

 

Deeper blacks, brilliant whites

DLP Projectors provide a clear, sharp picture due to the high black and white contrasts. Most DLP projectors have contrast ratios of 2000:1—higher than most LCD projectors. Deeper blacks and more brilliant whites mean text is extremely readable—especially important in presentations that are text heavy presented in rooms with ambient light.

 

Portable and connected

DLP are small and compact due to their light engine with a single chip. Many weigh in at three-pounds or less making them very portable—especially important for business travel. They’ve been designed for easy set-up and quick connections to your computer.

 

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ASK Proxima A1300, ASK Proxima SP-LAMP-039

Follow our guide to install a ASK Proxima A1300 projector lamp

Follow our 3-step guide to a new ASK Proxima A1300 projector lamp. Watch for the warning signs.

ASK Proxima A1300, ASK Proxima SP-LAMP-039There are two indicators for when the ASK Proxima SP-LAMP-039 is approaching end of life.

At 20 hours of lamp life remaining there will be a warning message appear on screen when the ASK Proxima A1300 is turned on.

The lamp replacement icon will also light up when its time for a new ASK Proxima SP-LAMP-039 lamp.

Buy this lamp on Amazon from the following authorized dealers:

Step 1: Buying the correct lamp

Resist the temptation to buy a cheaper counterfeit model as this can damage the sensitive mechanisms in your ASK Proxima A1300 projector. When you purchase an authentic projector lamp, you’re guaranteed a lamp that has been manufactured with high quality parts.

These lower prices counterfeit lamps are made with inferior parts that can damage your projector. They may end up costing you more if they damage the sensitive mechanisms in your ASK Proxima A1300 projector.

Counterfeit knock-off lamps are prone to explosions.  Generic lamps can also release carcinogenic materials such as Krypton 95 that are used as substitutes by copy-cat manufactuers. Buy from a legitimate source to keep your projector under warranty and protect your health.

ASK Proxima A1300 projector lamp lid, ASK Proxima SP-LAMP-039Step 2: Installing the lamp

  • Turn off the ASK Proxima A1300 projector and unplug the power cord. It’s important to let the projector fully cool before changing the lamp to avoid getting burned.
  • Remove the ASK Proxima SP-LAMP-039 lamp door by removing the side of the lamp door.
  • Slide the door forward and lift the door off.ASK Proxima A1300 lamp removal, ASK Proxima SP-LAMP-039

 

  • Loosen the two screws holding the ASK Proxima SP-LAMP-039 lamp housing in place.
  • Grab the ASK Proxima SP-LAMP-039 lamp handle and carefully lift the lamp cage up.
  • Install the new ASK Proxima SP-LAMP-039 lamp housing and tighten the screws.
  • Slide the lamp door back in place. Tighten the screw on the side.
  • Plug the power cord in and press the POWER button to turn the projector back on.
    You are ready to reset the lamp hours.

The ASK Proxima SP-LAMP-039 contains mercury and should not be thrown into regular garbage. Recycle your used lamps!

ASK Proxima A1300 lamp timer, ASK Proxima SP-LAMP-039Step 3: Resetting the lamp hours timer

After replacing the ASK Proxima SP-LAMP-039 lamp be sure to reset the lamp hours:

  • Open the MAIN menu. Press SELECT
  • Scroll down to the STATUS and SERVICE menu.
  • Select the RESET LAMP HOURS.
  • Lamp hours will be reset to zero.

AskProximaBublReplacement

Eco-friendly alternative

Looking for a green alternative? Try replacing only the bulb and re-using the same plastic cage. Watch this Ask Proxima replacement guide to find out more.

 

 

Get the ASK Proxima SP-LAMP-039 to last longer with these tips:

  • Keep your air filters clean to avoid overheating the projector.
  • Turn off the ASK Proxima A1300 and let it stand for at least one hour ever 24 hours.
  • Make sure there is enough airflow around the projector particularly if it’s been permanently mounted.
  • Top tips for extending DLP projector lamp life

 

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Our guide shows how to replace the ASK Proxima A1200 projector lamp
ASK Proxima A1200, ASK Proxima SP-LAMP-039

When it time to replace the ASK Proxima A1200 projector lamp, the Lamp Replace Indicator lights up. You will also see a “Change Lamp” message on screen when there is only 20 hours of lamp life left.

Step 1: Buy authentic

Buy an authentic ASK Proxima SP-LAMP-039 projector lamp and make life easier.  Generic lamps look like a great bargain but these knock-off lamps are created with inferior materials making them susceptible to explosions when installed. Manufactured with toxic cancer-causing materials, knock-off lamps also  have a shorter life span and can damage the precise components in your ASK Proxima A1200 projector projector.

Learn more about spotting dangerous projector lamps by reading: 7 tips for spotting counterfeits.

Buy this lamp on Amazon from the following authorized dealers:

Step 2: Replacing the ASK Proxima SP-LAMP-039

NOTE: It’s very important to let the projector cool off before replacing the ASK Proxima SP-LAMP-039.  These projectors operate under high temperatures and you can get a severe burn unless the projector has cooled.

ASK Proxima A1200 projector lamp lid, ASK Proxima SP-LAMP-039

  • Turn off the projector and unplug the power cord.
  • Remove the ASK Proxima SP-LAMP-039 lamp door by removing the side of the lamp door.
  • Slide the door forward and left the door off.

 

 

ASK Proxima A1200 lamp removal, ASK Proxima SP-LAMP-039

  • Loosen the two screws holding the ASK Proxima SP-LAMP-039 lamp housing in place.
  • Grab the ASK Proxima SP-LAMP-039 lamp handle and carefully lift the lamp cage up.
  • Install the new ASK Proxima SP-LAMP-039 lamp housing and tighten the screws.
  • Slide the lamp door back in place. Tighten the screw on the side.
  • Plug the power cord in and press the POWER button to turn the projector back on.
    You are ready to reset the lamp hours.

NOTE: The ASK Proxima SP-LAMP-039 contains mercury and should not be thrown into regular garbage. Recycle your used lamps!

Step 3: Resetting the lamp hours timer

It’s very important to reset the lamp hours timer after replacing the ASK Proxima SP-LAMP-039 lamp.

ASK Proxima A1100 lamp timer, ASK Proxima SP-LAMP-039

To reset the lamp hours:

  • Open the MAIN menu. Press SELECT
  • Scroll down to the STATUS and SERVICE menu.
  • Select the RESET LAMP HOURS.
  • Lamp hours will be reset to zero.

AskProximaBublReplacementEco-friendly alternative

Looking for a green alternative? Try replacing only the bulb and re-using the same plastic cage. Watch this Ask Proxima replacement guide to find out more.

Get the ASK Proxima SP-LAMP-039 to last longer with these tips:

  • Keep your air filters clean to avoid overheating the projector.
  • Turn off the ASK Proxima A1300 and let it stand for at least one hour ever 24 hours.
  • Make sure there is enough airflow around the projector particularly if it’s been permanently mounted.
  • Top tips for extending DLP projector lamp life
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ASK Proxima A1100, ASK Proxima SP-LAMP-039Wondering when to replace the ASK Proxima A1100 projector lamp?

When it’s time to replace the ASK Proxima A1100 projector lamp two warnings will appear: one on screen and another on the projector. When the  lamp light is within 20 hours of its end of life, the”Change lamp” appears on the screen.

ASK Proxima A1100, ASK Proxima SP-LAMP-039

Closer to the end of life, the lamp icon on the projector will aslo lit up. Replace the ASK Proxima SP-LAMP-039 immediately.

Follow our easy 3-step installation guide to a new projector lamp.

Step 1: The importance of authentic lamps

Always invest in a genuine ASK Proxima SP-LAMP-039 lamp in order to keep your ASK Proxima A1100 projector working. Your original manufacturer (OEM) has created these lamps to fit your ASK Proxima A1100 projector and keep the sophisticated components working properly. While generic lamps may be sold at discount prices, their inferior workmanship and cheap materials often result in damage to the interior of projectors.

They are also prone to explosions which can release toxic heavy metals into the air as well as damage your projector beyond repair. Installing them voids both your projector’s warranty and cancels out any certficiation marks.

Avoid the hassles associated with “compatible” lamps and go with authentic lamps. Read more about the 7 Ways to Spot a Counterfeit Lamp

Buy this lamp on Amazon from the following authorized dealers:

Step 2: Replacing the lamp

NOTE: It’s very important to let the projector cool off before replacing the ASK Proxima SP-LAMP-039. These projectors operate under high temperatures and you can get a severe burn unless the projector is cooled.

ASK Proxima A1100 projector lamp lid, ASK Proxima SP-LAMP-039

  • Turn off the projector and unplug the power cord.
  • Remove the lamp door by removing the side of the lamp door.
  • Slide the door forward and left the door off.

 

ASK Proxima A1100 lamp removal, ASK Proxima SP-LAMP-039

 

  • Loosen the two screws holding the ASK Proxima SP-LAMP-039 lamp housing in place.
  • Grab the ASK Proxima SP-LAMP-039 lamp handle and carefully lift the lamp cage up.
  • Install the new ASK Proxima SP-LAMP-039 lamp housing and tighten the screws.
  • Slide the lamp door back in place. Tighten the screw on the side.
  • Plug the power cord in and press the POWER button to turn the projector back on.
    You are ready to reset the lamp hours.

NOTE: The ASK Proxima SP-LAMP-039 contains mercury and should not be thrown into regular garbage. Recycle your used lamps!

Step 3: Resetting the lamp hours timer

It’s very important to reset the lamp hours timer after replacing the ASK Proxima SP-LAMP-039 lamp in order to track the lamp life.

ASK Proxima A1100 lamp timer, ASK Proxima SP-LAMP-039

To reset the lamp hours:

  • Open the MAIN menu. Press SELECT
  • Scroll down to the STATUS and SERVICE menu.
  • Select the RESET LAMP HOURS.
  • Lamp hours will be reset to zero.

 

 

AskProximaBublReplacementEco-friendly alternative

Looking for a green alternative? Try replacing only the bulb and re-using the same plastic cage. Watch this Ask Proxima replacement guide to find out more.

Get the ASK Proxima SP-LAMP-039 to last longer with these tips:

  • Keep your air filters clean to avoid overheating the projector.
  • Turn off the ASK Proxima A1300 and let it stand for at least one hour ever 24 hours.
  • Make sure there is enough airflow around the projector particularly if it’s been permanently mounted.
  • Top tips for extending DLP projector lamp life
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ASK LAMP-013

Which projectors are compatible with the ASK LAMP-013 projector lamp

The ASK LAMP-013 projector lamp will run for approximately 1500 hours before needing to be replaced.   It’s critical to buy and install a genuine ASK LAMP-013 rather than a generic lamps. Although lower in price initially, these copy cat lamps usually end up costing much more in the long run. Billed as “compatible” these lamps are prone to explosion and you run the risk of being exposed to the carcinogenic substance Krypton-85 used in the making of these lamps.

Counterfeit generic lamp damage the sensitive components since copy cat manufacturers don’t have the  correct components or know-how to build a proper lamp. The light provided by these lamps is also substandard with poor illumination and can damage your eyesight.

Installing a generic lamp will also void any warranty for your ASK Proxima projectors. Go with an authentic ASK LAMP-013 OEM lamp sold by a dependable seller.  Learn the 7 Ways to spot a counterfeit lamp.

Buy this lamp on Amazon from the following authorized dealers:

Lutema Economy for Ask Proxima LAMP-013 TV Lamp (Bulb Only)
Lutema Platinum for Ask Proxima SP-LAMP-013 Projector Lamp (Original Philips Bulb)
Original Philips Projector Lamp Replacement for Ask Proxima LAMP-013 (Bulb Only)

Compatible Projectors

The ASK LAMP-013 is compatible with:

For step-by-step instructions on replacing your ASK LAMP-013 projector lamp, click on your projector listed below:

 

ASK C2 Compact/ C6 Compact projector, ASK LAMP-013

ASK C2 Compact/ C6 Compact projector

Click here for step-by-step instructions on how to change the ASK LAMP-013 projector lamp for the ASK C2 Compact/C6 Compact projector.

ASK C1 Compact projector, ASK LAMP-013

ASK C1 Compact projector

Click here for step-by-step instructions on how to change the ASK LAMP-013 projector lamp for the ASK C1 Compact/C5 Compact projector.

 

ASK A6 Compact projector, ASK LAMP-013

ASK A6 Compact projector

Click here for step-by-step instructions on how to change the ASK LAMP-013 projector lamp for the ASK A6 Compact projector.

ASK Compact A4 projector, ASK Lamp-013

ASK Compact A4 projector

Click here for step-by-step instructions on how to change the ASK LAMP-013 projector lamp for the ASK Compact A4 projector.

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ASK Proxima M3 lamp out, ASK Proxima SP-LAMP-033

Follow this guide to install a replacement ASK M3 projector lamp

TheASK M3 projector lamps lasts between 1500 to 2000 hours depending on usage and regular maintenance. As the lamp approaches its end of life, the LED Alarm indicator located beside the power button will light red. A “Change Lamp” message will also appear on screen indicating that the ASK Proxima SP-LAMP-033 should be replaced immediately.

Follow our easy 3-step installation guide.

STEP 1: Buying the right lamp

It’s crucial to install the proper type of ASK Proxima SP-LAMP-033 lamp. Avoid buying generic knock-offs or lamps advertised as “compatible.” Go with an authentic ASK Proxima SP-LAMP-033 OEM lamp sold by a dependable seller.  Using a counterfeit generic lamp may result in poor illumination as well as malfunction of the sensitive components in your projector.

Counterfeit lamps are prone to explosion and have been created using toxic substances such as Krypton-85. Installing a generic lamp compromises the your health but also voids any warranty for your ASK M3 projector. Protect yourself and go with an authentic ASK Proxima SP-LAMP-033. Learn the 7 Ways to spot a counterfeit lamp.

Buy this lamp on Amazon from the following authorized dealers:

STEP 2: Installing the lamp

ASK Proxima M3, ASK Proxima SP-LAMP-033

1. Disconnect the power cord before opening the ASK M3 lamp lid. The projector should be cool to the touch before changing the lamp. These projectors work under high temperatures and you can burn yourself if the projector has not cooled down for at least one hour for installation.

ASK Proxima M3 lamp cover off, ASK Proxima SP-LAMP-033

 

2. On the ASK M3 projector, the lamp cover is part of the full lamp cage. Unscrew the 3 screws holding the lamp cover in place. Insert the flat end of the screw driver into the tab on the cover and pop the lid off.

ASK Proxima M3 lamp out, ASK Proxima SP-LAMP-0333. Carefully lift the ASK Proxima SP-LAMP-033 out of the projector. Be sure to dispose of the used lamp through a local recycling program.

The ASK Proxima SP-LAMP-033 contains mercury and should not be thrown into regular garbage. Recycle your used lamps!

4. Carefully insert the ASK Proxima SP-LAMP-033 lamp all the way into the ASK M3 projector. Avoid touching the bare lamp as this may cause it to break. The oil on your fingers will also heat up and cause a black spot to appear on the lamp reducing the quality of the picture.

5. Tighten the three screws holding the ASK Proxima SP-LAMP-033 lamp in place.

6. You’re now ready to reset the lamp timer.

STEP 3: Resetting the Lamp Timer

It’s important to reset the lamp timer of the ASK M3 in order to properly track lamp life. Failure to reset the timer may result in the projector not knowing when the lamp is finished and shutting down suddenly.

ASK Proxima M3 Service Menu, ASK Proxima SP-LAMP-033To reset the lamp timer:

  • Open the MENU system.
  • Scroll down to OPTIONS. Press ENTER.
  • Scroll down to SERVICE. Press ENTER.
  • Click on LAMP TIMER RESET.
  • Click on YES.

Longer life for the ASK Proxima SP-LAMP-033

Extend the life of the lamp by more than 1,000 hours by changing the brightness of the screen.

  • Auto mode: Brightness according to the input signal.
  • Normal mode: Normal brightness and standard setting
  • Silent mode: Lowers brightness to reduce the power consumed by the lamp and extending lamp life.

Learn more with Top tips for extending DLP projector lamp life.

AskPrximaVideoReplacement

Looking for a less expensive but more environmentally friendly option? Want more information?  Watch our step-by-step video on replacing  just the ASK Proxima SP-LAMP-033 bulb instead of the entire lamp housing.

 

 

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